愛爾蘭工作職缺 都柏林 GLG 中文客戶解決方案助理 Jobs in Ireland Job Alert Dublin GLG Client Solutions Associate Mandarin Speaker

Associates help to drive GLG’s business model and develop our client base – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits- through close coordination with members of the APAC Client Solutions team and working with clients to fulfil their primary research needs.

Associates are responsible for driving Gerson Lehrman Group’s underlying business processes, fulfilling timely client research requests, assisting senior team members with high-level product execution.

Key Responsibilities Include

• Partnering with senior colleagues daily to qualify and understand our clients’ needs and provide exceptional service;
• Supporting the APAC Client Solutions team and more senior team members on all aspects of client engagements on a day-to-day basis;
• Engaging Council Members daily to understand their capabilities and knowledge on specific client requests as well as recruiting new senior executives and leading consultants into the GLG Councils membership;
• Learning our compliance policies and procedures to protect the integrity of client engagements;
• Working toward agreed goals and targets;

As An Associate, You Will Learn To

• Excel in a fast-paced, metrics-driven and challenging environment;
• Work collaboratively with senior members of the research team and clients to assess and scope their research needs;
• Develop strong, transferable business skills – including client service excellence, professional communication, client and account management, time management, problem solving, project management;
• Understand and utilize a broad range of products to creatively engage and support clients;
• Collaborate with colleagues on and across teams to exceed client expectations;

GLG seeks to attract employees from diverse personal, academic and professional backgrounds. We look for individuals who are passionate about our mission to transform how professionals learn and who embody GLG’s values: learning and curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.

Ideal Candidates Also Have

• Fluency in Mandarin Chinese – apart from English is mandatory;
• Bachelor’s degree (required);
• Six months to two years of experience in client-facing, account management or analyst roles in relevant industries such as banking, business services, market research, consultancies and financial services, etc;
• Passion for client service, especially with experience in phone-based professional communication;
• Superior communication and interpersonal skills, including demonstrated oral and written abilities;
• Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment;
• Strong problem-solving skills and desire to learn about new topics;
• Ability to build and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals;
• Strong desire to work in a collaborative environment;

About GLG

GLG is the world’s knowledge marketplace. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of 700,000+ experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

To learn more, visit www.GLG.it.