愛爾蘭工作職缺 都柏林 Google Cloud Platform 技術解決方案工程師 中文 日文 Jobs in Ireland Job Alert Dublin Technical Solutions Engineer, Google Cloud Platform (Chinese, Japanese)

Minimum Qualifications

• • Bachelor’s degree in Science, Technology, Engineering, Math, or equivalent practical experience in technical support, professional services, software development, or product operations management.
  • Experience reading or debugging code.

  • Ability to speak and write in English and Japanese or Chinese fluently and idiomatically.

  • Ability to work non-standard work hours, including working weekends, holidays, and shift-based schedules.

Preferred Qualifications

• • Experience in troubleshoot network latency, packet loss, and other performance issues at the packet level, using the following: packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis.
  • Experience with cloud storage solutions, SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing technology.
  • Understanding of basic web technologies, e.g., HTTP, HTML, DNS, TCP, etc.
  • Understanding of networking fundamentals, e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.
  • Knowledge of system/network administrator for Linux/Unix or Windows systems, including kernel to shell, file systems, and client-server protocols.

About The Job

The Google Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Technical Solutions Engineers, you will be a part of a global team that provides 24×7 support to help customers seamlessly make the switch to Google Cloud. You will ensure that our team has the appropriate process and tools to resolve customer’s issues with the least amount of effort from customers. To identify the root cause of the problem, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. To decrease the learning curve of adopting our products adopt, you will make improvements to our product, tools, processes, and documentation. Ultimately, our success is driven by customer satisfactions, and you will help drive the success of Google Cloud by advocating for our customers.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers & developers see the benefits of our technology come to life.

ResponsibilitiesGoogle Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Technical Solutions Engineers, you will be a part of a global team that provides 24×7 support to help customers seamlessly make the switch to Google Cloud. You will ensure that our team has the appropriate process and tools to resolve customer’s issues with the least amount of effort from customers. To identify the root cause of the problem, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. To decrease the learning curve of adopting our products adopt, you will make improvements to our product, tools, processes, and documentation. Ultimately, our success is driven by customer satisfactions, and you will help drive the success of Google Cloud by advocating for our customers.

At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form .